Trustindex verifies that the original source of the review is Google. Zach from WAZA was efficient, knowledgeable, and professional. We’ve had ongoing issues with our water heater for almost a year, and despite multiple repairs and part replacements by other technicians, the problem kept returning. Zach was the only technician who recognized that nearly all major parts had already been replaced and recommended replacing the unit. Today, he installed our new water heater. He was very polite, respectful of our home, and cleaned up thoroughly after the installation. We really appreciate his expertise and honest assessment.