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Our Customer Service ‘Red Carpet Treatment’!

red carpet

At Natural Choice, it is our pleasure to offer you the highest in quality comfort and Energy Star equipment for your home and business’ heating & cooling solutions.

Not only do we offer the best quality and the best installations, we also guarantee the best in customer service.

Our Red Carpet Treatment will leave you impressed, feeling safe, and having complete trust in our service.

From the time you contact us via phone, email, or social media to the point where we come to your home for a consultation, installation and follow up, we can promise that you won’t be disappointed with our Customer Service.

Our staff is confidently able to do installations and completely safety trained to deal with anything that may arise on a job site. What our staff doesn’t need training in, is how to be good people.

We excel at customer service with ease and each of us will do whatever it takes to make you, the customer, happy.


What do you expect from us?

Like any company we all look to for a well done service, we have high expectations, and don’t expect you to settle for anything different.

Expect the following from us!
  • Common Courtesy
  • Respect for your home and those who reside in it
  • Understanding your needs and wants
  • Flexibility
  • Accurate Quotes and Timelines
  • Answers to all of your questions
  • High quality installations, repairs, and products

 

red carpet treatment

Why do we call it the ‘Red Carpet Treatment’?

Because we do just that! We roll out our red carpets throughout your home.

Due to safety reasons, we must keep our shoes on at any job site. So, to save your floors and your home from damage and debris, we roll out our red carpets from the front door through to the location of installation.

For us, the ‘Red Carpet Treatment’ is a small thing that makes a huge difference when it comes to the respect you and your home deserve.

Take a walk on our red carpets and feel a little like a celebrity! 🙂 

It is our ultimate guarantee that you will feel happy, safe, and left with an amazing peace of mind when we leave your home.

We wouldn’t have it any other way!

Call us today to learn more!

PROUD HOMESTARS "BEST OF" WINNERS

As an owner-operated local company that has been in business for over 19 years, we are proud to accept Homestars ‘Best of’ Award for our 12th consecutive year in a row. Here’s to a great year, and many more to come.